Legal Information

Please review our Terms of Service and Privacy Policy

Terms of Service

Last updated: June 12, 2025

IMPORTANT: By purchasing any premium module, you expressly acknowledge that you have read, understood, and agree to waive your right to withdrawal/refund under EU Consumer Rights Directive Article 16(m) and similar regulations worldwide. All sales are final upon download or receiving any kind of download link(s).

1. Acceptance of Terms

By accessing and using Green Meteor's services, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.

2. Services Description

Green Meteor provides a marketplace for HumHub modules, including both free and premium extensions. Our services include:

  • Access to module downloads
  • Module installation support
  • Technical documentation
  • Customer support for premium modules

3. User Obligations

Users of Green Meteor's services agree to:

  • Provide accurate account information
  • Maintain the security of their account credentials
  • Use modules in accordance with their respective licenses
  • Not redistribute premium modules without authorization
  • Not attempt to reverse engineer or circumvent licensing mechanisms
  • Not initiate chargebacks or payment disputes for successfully delivered products

4. Pricing and Payments

Premium modules require payment before download. All payments are:

  • Processed securely through Stripe
  • Final and non-refundable as detailed in Section 8
  • Subject to change with notice
  • Logged and tracked for compliance purposes

5. Intellectual Property

All modules, code, and content remain the intellectual property of Green Meteor or its partners. Users receive a license to use the modules but do not own the intellectual property. Any violation of intellectual property rights will result in immediate account termination and legal action.

6. Support and Updates

Premium modules include:

  • Email technical support for legitimate technical issues
  • Bug fixes and security updates when available
  • Compatibility updates for new HumHub versions when feasible

Support is provided on a best-effort basis and does not guarantee resolution of all issues. Support abuse or excessive demands may result in support suspension.

7. Limitation of Liability

Green Meteor provides modules "as is" and is not liable for any damages arising from their use or inability to use them. Our liability is limited to the purchase price of the specific module in question.

8. Refund Policy and EU Consumer Rights Waiver

All purchases of premium modules are strictly non-refundable due to the digital nature of the products and immediate access upon payment.

8.1 Express Waiver of Withdrawal Rights

In accordance with Article 16(m) of the EU Consumer Rights Directive 2011/83/EU, you expressly consent to immediate performance of the contract and acknowledge that you lose your right of withdrawal once the digital content has been fully performed (downloaded). By completing your purchase, you:

  • Expressly request immediate access to the digital content
  • Acknowledge that performance begins immediately upon payment
  • Waive your right to withdrawal under EU consumer protection laws
  • Confirm you have been clearly informed of this waiver

8.2 Global No-Refund Policy

This no-refund policy applies globally, including but not limited to:

  • European Union consumer protection laws
  • UK Consumer Rights Act
  • Australian Consumer Law
  • US State consumer protection statutes
  • Any other international consumer protection regulations

8.3 Technical Issues

If you experience legitimate technical issues preventing proper functionality, we will make reasonable efforts to resolve them through our support services. This does not constitute grounds for a refund but rather an obligation to provide support.

8.4 Chargeback Protection

Initiating chargebacks or payment disputes for successfully delivered digital products constitutes breach of contract and may result in:

  • Immediate account termination
  • Revocation of all module licenses
  • Legal action to recover costs and damages
  • Reporting to fraud prevention networks

9. Digital Delivery and Proof of Performance

Digital products are delivered automatically upon payment completion through our secure download system. Green Meteor maintains comprehensive logs of:

  • Payment completion timestamps
  • Download initiation and completion
  • IP addresses and user agent information
  • File integrity verification

These logs serve as conclusive proof of successful delivery and contract performance.

10. Account Termination

Green Meteor reserves the right to terminate accounts for:

  • Violation of these terms
  • Fraudulent or abusive behavior
  • Chargeback or payment disputes
  • Intellectual property violations
  • Support system abuse

Upon termination, all licenses are immediately revoked without refund.

11. Governing Law and Jurisdiction

These terms are governed by the laws of the Commonwealth of Virginia, USA. Any disputes must be resolved in Virginia courts, regardless of your location. You waive any objection to personal jurisdiction and venue in Virginia.

12. Entire Agreement and Modifications

These Terms constitute the entire agreement between you and Green Meteor. We reserve the right to modify these terms at any time, with changes effective immediately upon posting. Continued use after changes constitutes acceptance.

13. Severability

If any provision of these Terms is found invalid or unenforceable, the remaining provisions remain in full force and effect.

Privacy Policy

Last updated: June 12, 2025

1. Information We Collect

We collect the following information:

  • Account information (name, email, password)
  • Payment information (processed by Stripe)
  • Usage data (modules downloaded, support requests)
  • Technical data (IP address, browser type, download logs)
  • Transaction logs for fraud prevention and dispute resolution

2. How We Use Your Information

We use collected information to:

  • Process module purchases and downloads
  • Provide technical support
  • Send important updates and notifications
  • Improve our services
  • Prevent fraud and resolve disputes
  • Maintain security and compliance records

3. Data Security

We protect your data through:

  • Secure SSL encryption
  • Regular security audits
  • Limited staff access to personal data
  • Secure data storage systems
  • Comprehensive logging for security monitoring

4. Third-Party Services

We work with trusted partners:

  • Stripe for payment processing
  • GitHub for issue tracking
  • Email service providers for communications
  • Fraud prevention services for transaction security

5. Your Rights

You have the right to:

  • Access your personal data
  • Request data correction or deletion (subject to legal retention requirements)
  • Opt-out of marketing communications
  • Request a copy of your data

Note: Transaction logs and purchase records may be retained for legal compliance and fraud prevention even after account deletion.

6. Contact Information

For privacy-related questions, contact us at security@greenmeteor.net

License Agreement for Green Meteor Modules

Premium/Commercial Modules

This License Agreement ("Agreement") is entered into by and between Green Meteor ("Licensor") and any individual or entity ("Licensee") that purchases, downloads, installs, or otherwise uses any Green Meteor HumHub modules ("Software"). By using the Software, Licensee agrees to be bound by the terms of this Agreement.

1. Scope and Relationship to HumHub

This Software is a separately developed module designed to run on top of the HumHub platform (licensed under AGPL-3.0-or-later) and uses publicly accessible APIs and extension points provided by HumHub. It does not modify or bundle any part of HumHub core. The Software may also use Yii2 Framework components, which are licensed under the BSD-3-Clause License. This license is provided separately and does not conflict with either HumHub or Yii2 licenses.

2. Grant of License

Licensor grants Licensee a limited, non-exclusive, non-transferable, worldwide license to install and use the Software, subject to the following conditions:

2.1 Permitted Use

  • Use on up to two (2) separate HumHub instances owned or operated by Licensee.
  • Modifications are permitted for internal use only. Modified versions must retain all Licensor copyright and proprietary notices.

2.2 Restrictions

  • Use beyond two (2) instances requires the purchase of additional licenses.
  • Distribution, resale, sublicensing, leasing, or renting of the Software or any modified version is strictly prohibited.
  • Use of the Software in a SaaS offering or environment where access is provided to third parties is prohibited.
  • Bundling or embedding the Software within redistributed HumHub installations is not permitted.
  • Reverse engineering, decompiling, or disassembling the Software is prohibited unless required by applicable law.
  • Removal or alteration of copyright or proprietary notices is not allowed.

3. Intellectual Property

The Software remains the exclusive intellectual property of Licensor. No title or ownership of the Software or its components is transferred to Licensee.

4. Usage Limitations

4.1 Installation Limit

The Software may only be used on two (2) HumHub instances. Each additional instance requires a new license.

4.2 Authorized Users

Only users employed or contracted by Licensee are authorized to use the Software. Third-party access is prohibited.

5. Support and Maintenance

This Agreement does not include technical support, updates, or maintenance. These may be offered separately by Licensor.

6. Termination

Licensor may terminate this Agreement if Licensee violates its terms. Upon termination:

  • Licensee must stop using the Software immediately.
  • All copies, including modified versions, must be deleted or destroyed.
  • Outstanding fees remain payable by Licensee.

7. Compliance and Audit

Licensor may audit Licensee's usage of the Software to ensure compliance. Licensee agrees to cooperate with any reasonable requests.

8. Limitation of Liability

Licensor shall not be liable for indirect, incidental, or consequential damages. Total liability is limited to the amount paid for the Software.

9. Governing Law

This Agreement is governed by the laws of the Commonwealth of Virginia, without regard to conflict of law rules.

10. Entire Agreement

This Agreement represents the full and exclusive agreement between Licensor and Licensee and supersedes all prior communications or understandings.

Free Module License (AGPL-3.0)

All free modules provided by Green Meteor are licensed under the GNU Affero General Public License (AGPL-3.0).

This license allows for free use, modification, and distribution under the AGPL-3.0 terms. Click the link above for full details on the AGPL-3.0 license terms.