Green Meteor
Frequently Asked Questions
Find answers to common questions about Green Meteor modules, installation, and support.
General
What is Green Meteor?
Green Meteor is a marketplace for HumHub modules, offering both free and premium extensions to enhance your HumHub installation.
How do I install modules?
After purchasing or downloading a module, upload it to your HumHub installation's protected/modules directory. Then activate it from your HumHub administration panel.
Are the modules compatible with my HumHub version?
Each module has a
module.json which displays the minimum version number. We recommend checking your HumHub version before installation. Purchases & Downloads
How do I download my purchased modules?
After purchase, you will be redirected to a success page, after clicking the back to marketplace button you will find a Download button for the module you just purchased.
What payment methods do you accept?
We accept all major credit cards through our secure Stripe payment system.
Do you offer refunds?
No, we currently do not offer a refund on modules, if you accidently made multiple purchases please contact pricing@greenmeteor.net with your valid receipt with details explaining the issue.
Technical Support
What kind of support do you provide?
We provide email support for all premium modules. Free modules are supported through issues on GitHub.
How do I report a bug?
You can report bugs through our GitHub repository or contact our support team directly via email.
Do you offer custom module development?
Yes, we offer custom module development services. Contact us for more information.
Do you offer HumHub updating services?
Yes, we offer an updating service for HumHub instances. Contact us for more information.